Live Chat Service
Now that you’ve developed a great site and you’ve invested money in SEO Advertising… What happens when people finally reach your site? They Leave! LiveChat helps your company connect with customers live!
Think about it this way: when you walk into a shoe store and you don’t see any sales reps there, you might browse around, but if nobody comes to initiate a conversation, you’ll leave.
BY NOT HAVING A LIVE HELP PRESENCE ON YOUR WEBSITE, IT COMES ACROSS AS YOU’RE CLOSED FOR BUSINESS. OUR LIVE CHAT SERVICES CAN BRING YOUR WEBSITE ALIVE AND ADD INSTANT VALIDITY BY LETTING YOUR CUSTOMERS KNOW THEIR’S SOMEBODY THERE TO HELP.
Live chat has one of the highest conversion rates of all our channels, says Brad Wolansky, vice president of e-commerce at Orvis, a multi-channel outdoor gear and apparel retailer. Particularly when someone doesn’t know what they want, it has the highest conversion rate of anything.He says customers who chat convert 15% to 20% of the time, roughly triple the rate of e-mail. Brad Wolansky VP of e-commerce at Orvis
In a world where our prospective clients are doing more and more of their research prior to making their purchasing decisions, now is the time to reach out to your clients and influence their buying motives with Live Chat. Gone are the days of a static website where people can waste time wondering around a website. In order to generate solid leads, your website must interact with your clients while their on your site to keep them from going to the next company listed in search engines.
